Fleet Management News & Business Info | Commercial Carrier Journal
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technology summary can help identify vehicles with chronic issues, says Charlie Mohn, director of product management. Third-party integration Through software integration, fleets can integrate fault code data with their maintenance software systems to provide detailed information about the codes and recommended actions to ad- dress the problems. Zonar has integrations with most major maintenance software providers, most recently with TMW's TMT software system. TMT can utilize the fault codes from the Zonar system as well as results from Zonar's Elec- tronic Vehicle Inspection Report. The maintenance department has immediate real-time access not only to fault codes but also the results of verified pre- and post-trip inspections. Fleets also are able to leverage satellite tracking information and vendor net- works to automatically route vehicles to repair shops that are equipped to handle the specific problem. FleetNet America's fault code roadside service allows it to receive an emergency notification via e-mail directly from a fleet customer's onboard computing platform for critical fault codes such as low oil pressure or high temperature. Fleets can integrate fault code data with their maintenance software systems to address problems. The fault code is displayed on a designated screen in FleetNet's com- mand center, along with unit number, driver name, con- tact information and other pertinent data. A FleetNet su- pervisor will call the driver and initiate a standard FleetNet America protocol for roadside service – either to tow the Coming Soon … Reserve Now! vehicle or to correct the problem on the spot – depending on the severity of the problem, says Oren Summers, founder of FleetNet America. Part of the package A few truck and engine makers now offer onboard systems that monitor electronic systems and fault codes. The data is sent to a service center, where a person will contact the fleet or driver to ensure a fault code is addressed ap- propriately. Zonar worked with Daimler Trucks North America on the Virtual Techni- cian program, which is embedded in trucks at the factory. DTNA can include instructions as to where the driver should take the vehicle to resolve the problem, Oliver says. Judging by current trends, automa- tion is going beyond using technology merely to report fault codes and now includes problem resolution. ACT NOW! Be among the first to receive the 2012 ERG … jjkeller.com/52104 | 800.327.6868 PC 52104 44 COMMERCIAL CARRIER JOURNAL | JANUARY 2012 Write 241 on Reader Service Card or visit ccjdigital.com/info 2012 ERG at 2008 edition prices! Reserve