Focuses on the training and development needs of admin professionals and features topics such as hard skills (software competencies, writing, communication, filing) and soft skills (teamwork, time management, leadership).
Issue link: https://read.uberflip.com/i/522189
MAY 2015 2 Tell me something I don't know Knowledge-sharing is very important in today's work environment—fortunately, admins are great at it There are a lot of things that admins do very well—probably better than any other office worker. Being orga- nized, for instance. Using technol- ogy. Planning. One of the most impressive things that admins do is knowl- edge-sharing. And these days, that's a very important skill. Think about the Internet—it's all about knowledge-sharing. All of those "Like" and "Share" buttons on social media… that's knowledge- sharing. It's what today's Internet is all about. Everyone contributing to the information that we have, so that what we want to know is always at our fingertips. Knowledge-sharing features in this month's front-page article as one way to help you hone your skills as a specialist. And there's even some great advice on creating your own Lunch 'N Learn group to help you share your knowledge with others in your office. It's a great way to tap into the enormous potential inherent in your compa- ny's administrative staff. It can be as sophisticated as a networking event like a Lunch 'N Learn, or it can be as casual as a helpful Facebook comment. What- ever form it takes, sharing knowl- edge is the way of the world today. One of our readers contacted me recently with a great suggestion. She said that the way our articles run from one page to an inside page made it unnecessarily difficult to read them. (That's called a "turn" and it happens because we want to showcase all of the great articles in the front pages of the publica- tion. We know that readers will generally go to the extra effort of following those stories through to the inside pages. And we'll catch their eye with interesting headlines if they don't.) However, in this case it made me realize that maybe that practice of "turning" to the back pages is a bit annoying for our readers. So we're going to change the way we lay out our publica- tion and try to keep the stories on subsequent pages. It may not always work, just because of space restrictions, but we're going to try. (For instance, we have to "turn" the page-one story in this edition be- cause it won't fit and the next page is for the editorial—but we kept the rest of it together inside.) I appreciated the reader's com- ment. Not only did it help me to improve the publication, but it got me thinking about the overall layout and ways in which it could be improved. I should add that the way the reader provided the information was helpful and posi- tive—that helped me to be open to her ideas rather than wary of pos- sible criticism. It's human nature to want feedback, but not negative criticism. Administrative Assistant's Update is published once a month by Thomson Reuters Canada Ltd. EDITORIAL OFFICE v joycegrant@sympatico.ca S (416) 656-7796 U Joyce Grant, Editor Administrative Assistant's Update Thomson Reuters Canada Ltd. 1 Corporate Plaza, 2075 Kennedy Road Toronto, ON M1T 3V4 CUSTOMER SERVICE S (416) 609-3800 (800) 387-5164 T FAX (416) 298-5082 (877) 750-9041 v carswell.customerrelations@ thomsonreuters.com Contents copyright. All rights reserved. © 2015 Thomson Reuters Canada Ltd. Contents may not be reproduced without written permission. Brief extracts may be made with due acknowledgement. Annual subscription: $189. Publications Mail Registration No. 40065782 GST# 897176350 UPDATE Administrative Assistant's F R O M T H E E D I TO R Joyce Grant Credit: Pressmaster/Shutterstock