Fleet Management News & Business Info | Commercial Carrier Journal
Issue link: http://read.uberflip.com/i/147562
We want to be more effective for our customers and do it in a safe manner that enhances things for our drivers. ment now will help to improve routing and driver safety by monitoring where risky driving behaviors are – John Erik Albrechtsen, operations manager, Paul's Hauling Ltd. happening and determine why, he says. The company currently uses an aption to the truck. In the cab, the work system. Before taking this step, management had to improve the accuracy of the tasks and route the driver sees is an exact plication that compares driver speeds to posted speed limits. Using this and other replication of what the planner sees. routes themselves. Because of incomdata sources, it is working with vendors "There is not an error going someplete mileage information, the company where it is not supposed to go," Albrecht- to create "heat mapping" to show where was coming up short in billing customand how often aggressive behaviors sen says. "It is all preplanned. We have ers while paying drivers for actual miles are occurring. In addition to speeding driven and hours worked from shipping already identified the risks in all of the events, the heat maps will include inputs areas. If a driver has five or six stops, he points to destinations. from the activation of a vehicle's roll does not have to key all those places in." In 2004, Paul's Hauling implemented stability system and hard braking events. When a driver arrives at a stop, the a commercial software package with The heat mapping will help managein-cab display automatically presents the the actual street-to-street mileages of its driver with instructions for access to and ment determine if risk is associated with routes. Previously, it was using city-tothe route, driver or both. The graphical city mileages, which is the standard prac- egress from the loading site, as well as tool will help managers quickly undertice. Once the new software was in place, a customized form to input data while stand the magnitude of events and then the company could work with customers loading and unloading. drill down into the details and come up As a petroleum hauler, the company's to approve the mileages for its custom with solutions. drivers used to have a "dip book" in the routes, as well as focus on monitoring "If we have a lot of hard braking in a cab to assist with gallon calculations; driver compliance. particular area, perhaps we have a route those calculations now are built into the Those efforts have paid off. Today, software. As drivers enter information, it with a sharp corner," Albrechtsen says. the difference in the fleet's actual miles In addition to heat mapping, Paul's instantly is validated to prevent downversus its billed mileage is less than 1 Hauling is starting to use other types of stream errors. percent – down from 8 percent. analytical tools to go through its data to When the driver leaves a location, "It takes a lot of effort to do that predict risk and take preventive actions. the display goes back into turn-by-turn work," Albrechtsen says. "We are buildOne example is the use of a comnavigation. With this workflow, Paul's ing an infrastructure that our systems mercial product designed to capture the can support." Hauling has removed distractions and personality traits of the company's best stress from the driver's work environdrivers. With this product, it has a preThe user experience ment. dictive index for certain characteristics For the next evolution in journey man"You need to do everything you can of drivers to hire. agement, Albrechtsen worked with three for your most scarce resource – your For all the work that Paul's Hauling of the company's technology providdriver – to make his environment as easy has put into journey management and ers to create an integrated navigation and as effective as possible," Albrechtsafety in general, Albrechtsen says there system and unified driver workflow. The sen says. "If I can take all that text and is no silver bullet. Everything the comprocess began with a truck-specific turn- all that information and put it into a by-turn navigation application installed graphical interface and I can see it in real pany is doing is an incremental step. "We continue to evolve," he says. on its in-cab computing and communitime, then that is going to add value to "The technologies help us be more efcations platform. me." fective in driving our results." To optimize route compliance, the two technologies had to be integrated in Predictive insights CCJ INNOVATORS profiles carriers and fleets the cab and to the company's back-office Journey management is risk managethat have found innovative ways to overcome applications. Today, when office load ment, Albrechtsen says, and as such it trucking's challenges. If you know a carrier that planners call up an order and route, they always will be a work in progress. One of has displayed innovation, contact Jeff Crissey at jcrissey@ccjmagazine.com or 800-633-5953. automatically can transmit the informa- the tools Paul's Hauling has in develop58 COMMERCIAL CARRIER JOURNAL | AUGUST 2013 CCJ_0813_Innovators.indd 58 7/24/13 3:47 PM