Fleet Management News & Business Info | Commercial Carrier Journal
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n P A R T N E R S O L U T I O N S / N A T I O N A L C A R R I E R E X C H A N G E Power Platform NCX offers free fleet management system D arrell Benvenuto, co-founder and CEO of the National Carrier Exchange, says they founded NCX to help emerging trucking companies become more profitable despite daunting odds. In fact, he says almost 85 percent of all new trucking companies wind up bankrupt within their first two years of operation. "We wanted to make a difference by putting a set of powerful, free tools in the hands of these new trucking companies, which would help them become more efficient. We wanted to level the playing field -- to give them a chance to compete professionally with long-established companies by offering their dispatchers total location awareness of their fleet, dramatically reduced numbers of check calls, live tracking numbers, professional-looking invoices and much more," Benvenuto says. The company has added more and more features to the platform over time, including free driver scheduling, income reports and driver profiles. Now, they have included fully telematic Electronic Logging Devices to the mix - with no recurring monthly fee. Next up, they plan to include free remote engine diagnostics and a maintenance history log via their "Engine Insights" system. Darrell Benvenuto answers your questions about NCX: Q One of the most time- consuming tasks of dispatch is driver check calls. How dœs NCX create scheduling and load efficiencies? A NCX is primarily a time- saving tool. Because NCX acts to significantly reduce the number of check calls required each day to drivers, dispatchers using NCX can manage up to five times the number of trucks they can using the phone, with less effort. What's more, by issuing their customers free NCX tracking numbers, carriers don't have customers constantly calling asking about the status of a load. We have carriers reporting a 50 percent decrease in their phone traffic in the first week of getting on the platform, and it only gets better from there. The extra time freed up gets put into making more sales calls, which results in better capacity utilization and increased profits. Q How can NCX help carriers and dispatchers better manage their fleets?