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Smart Metering a Driver of Transformation and Sustainability - James Wilson & Vadim Lyu

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Simple. Affordable. Transformative. Determining our partners Yorkshire Water Systems • Lead bidder • Management of tier 2 suppliers • Developing relationship with councils and businesses to install gateways • Determine rollout plan • 15-year data as a service model • Ensuring sufficient stock of meters on hand • Arranging customer appointments • Handling of majority of customer complaints • Internal and external exchange teams • Installs batched up by area, to ensure efficiency • Providing meters, AMIs and bridge units • Providing battery warranty guarantees • Installation kits for maintenance and meter reading done by YWS • Meter volume guarantees Network & Lead Bidder Installation Hardware Protocol Used • Protocol used by Netmore, for transmitting data between meters and customer / YWS • Alarm triggers • Can be utilised by other telemetry Service Management Processes 4 July 24 – September 24 October 24 – December 24 January 25- March 25 April 25- Ongoing

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