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Smart Metering a Driver of Transformation and Sustainability - James Wilson & Vadim Lyu

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Simple. Affordable. Transformative. Benefit realisation • Analytics have been built to enable real- time identification of a Continuous Flow (Leak) • Automatic notification are then sent to customers informing them they have a leak and Yorkshire Water provides support on how to fix it. • Customers can also use MyAccount to view their usage, and this also enables alert notifications if they have a leak. • Leakage Benefit released so far 2.5MLD July 24 – September 24 October 24 – December 24 January 25- March 25 April 25- Ongoing

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