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Critical skillsets must change—urgently
How would you rate your own skills and
preparedness for the continued changes in
HR ahead?
Surprisingly, fewer than one in three respondents
we polled would rate their HR skills and
competencies as expert level today. This is
particularly alarming considering the planned
changes respondents told us they are planning
to make in the next year.
HR and People leaders feel they are weak in
areas such as behavioral sciences, technology
knowledge, people analytics, and communications.
This is despite these areas being rated by
respondents as important over the next year (see
chart on next page).
HR skillsets need to change
Three of the top four areas where HR leaders feel
they are weak, they also considered to be the most
important areas where skills are needed in three
years' time.
of HR leaders we polled said they need
to address skills gaps in their teams in
the next three years.
of HR leaders polled rated people
analytics skills as important in HR over
the next three years.
of HR leaders think marketing skills
will be useful in HR over the next three
years—yet only 30% of HR leaders feel
their teams have these skills today.
of HR and People leaders believe
the role of HR Director will be
unrecognizable in 10 years' time.
86%
76%
73%
82%
Research findings
The role of HR is
shi ing and new
skillsets are required
