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DEFINING OBJECTIVES TO GAIN AN EDGE With volumes and types of information expanding at rapid paces, and the adoption of multichannel communications growing daily, it is more essential than ever for counsel to understand available technology. The use of technology can help increase efficiency and effectiveness in the business, as long as the risks and benefits are understood. The first step to successfully acquiring and deploying technology is to develop a clear understanding of the objectives. Once these have been determined, counsel can use them as a starting point in developing an understanding of available solutions and how they can be used to meet the stated objectives. Because technology solutions are not one-size-fits-all, the unique needs of the organization and individual departments must be considered. By adopting best practices that take into account all types of information inside and outside the enterprise, corporate counsel and law firms alike can ensure legal preparedness and defensibility, adhere to rules and regulations, and maintain a competitive edge in an often challenging marketplace. ILTA 16 Risky Business ILTA White Paper