Issue link: http://read.uberflip.com/i/45522
UNDERSTANDING ALL CONTENT AND INTERACTIONS At the heart of the compliance challenges facing corporate counsel and law firms is the need to understand the meaning of all content and interactions generated in the course of doing business. Knowing what is contained within the data is vital to ensuring control, visibility and legal defensibility over the information. Although most organizations have defined policies regarding electronic information and communications, there are often gaps in firmwide, real-time policy management and monitoring. These gaps point to the need to choose compliance solutions that can prevent deletion of data relevant to litigation, loss, leakage of confidential information, regulatory violations, errant electronic actions and malicious employee behavior. By leveraging the latest technologies and best practices, counsel can proactively govern all information and interactions, whether they originate from inside or outside the organization. Addressing these needs, today's technology solutions offer intelligent indexing and analytic capabilities that provide the answers we need, perform intelligent legal information management and maximize the value and usability of the ever- expanding volume of information. There are six main areas of legal information governance that law firms and corporate legal departments should address: • Cloud Computing: The shift from on-premise software to on-demand, cloud-based options can help businesses lower costs and mitigate risk, while defensibly enforcing comprehensive information governance across the enterprise. • Mobile Computing: Supporting the mobile workforce helps businesses keep pace with the increasingly portable nature of business, allowing workers to conduct business at any time and from any location. • New Business Intake and Conflicts Management: Automating the process of conflicts checking at new business intake can ensure the process occurs accurately and thoroughly, and is integrated firmwide, to avoid gaps that can occur when processes are not fully integrated across the organization. • Discovery and Legal Holds: The ability to apply legal holds with speed, efficiency and accuracy regardless of format, language or source is the only way to ensure complete legal defensibility when litigation arises. • Real-Time, Policy-Based Management: Applying and enforcing policies in real time ensures compliance across every area of the organization. • Social Media Governance: Extending information governance to include social media enables the organization to monitor and govern internal and external interactions, such as those occurring over social media networks. As your firm is reviewing the governance policies associated with each of these areas, there are best practices that you can apply to help reduce risk. www.iltanet.org Risky Business 7