Northshore Magazine

Northshore November 2020

Northshore magazine showcases the best that the North Shore of Boston, MA has to offer.

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I N - D E P T H The Melrose restaurant is beta testing a "tab system," a cloud-based platform to improve customer self-ordering experi- ence. "The server and guests interact using the same tab that will be paid at the end. It's more in line with the traditional experi- ence. They access it by cell phone or by a tablet we provide." However, Turner's has an edge that most restaurants do not have—their fish markets are within the restaurants. During the lockdowns the retail stores remained open. The Gloucester Market & Fish n' Chip Shoppe, located within the same facility as the Turner wholesale division, helped sustain their restaurants. "People came in and bought their own fish to prepare at home." As winter approaches, restaurateurs and diners face new challenges and choices. Milbury says, "Until it's safe, we don't want to do indoor dining." They investigated the option of gas heaters, but costs are a huge investment for a stop-gap measure which may be unnecessary Brine offers outdoor seating.

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